Terms & Conditions

Terms and conditions.

General

These Terms & Conditions shall apply to all sales through Almusik AB and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Almusik AB, unless approved in writing by an authorized representative of Almusik AB.

Price and Payment

Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.

Delivery

After an order has been placed and accepted, Almusik AB will mail the products as soon as possible, using the fastest available postal means. If there is a significant delay the customer will be informed and given opportunity to ask for a cancellation and refund. (In clear text: I might, for example, be on tour and unable to respond at first notice…)

Returning products

Returning a product is to be done at your expense, unless the product is faulty or damaged upon delivery. Returned products are to be sent as letters or postal packages, and not for COD.

Return Policy

Almusik AB return period is 14 days.

Almusik AB shall, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned. You are obliged to pay for the return delivery of the product. Almusik AB will pay to send replacement products, if this is what you want.

In case of dissatisfaction with the product, in your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the purchased product.

 

When returning a product:

  • You are obliged to keep the product/service in the same condition as when delivered.

Privacy Policy

When ordering a product you will be asked to fill in you personal information. Upon purchase you agree to this information being stored in accordance with Almusik AB’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information Almusik AB have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Force Majeure

Almusik AB is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.

Also read at EU’s website for Online Dispute Resolution http://ec.europa.eu/odr.